Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
7.4/10
Very good
Rooms
7.6
Location
8.8
Service
8.2
Dining
7.2
Guest reviews
7.4/10
based on 5 reviews
7.5
7.5/10 based on 797 reviews
Robert
United Kingdom,
November
2023
7.2/10
The hotel had a typical Italian atmosphere with a mix of pros and cons. While the rooms were equipped with a fan, air conditioning, and free wifi, the cleanliness was a concern, especially the bathroom with mold on the ceiling and dated decor like mustard nylon curtains and dreary furniture. However, the location was superb, close to the river and within a 15-minute walk from the train station.
Rooms
6.0
The rooms had a typical Italian atmosphere but lacked cleanliness, with mold in the bathroom and dated decor.
Service
7.0
The service was a mix of experiences, with some staff being nice and kind while others fell short, but the location of the hotel was excellent.
Location
9.0
The location was superb, quiet and close to the river, making it convenient to reach the main tourist areas.
Dining
7.0
The dining options were of variety and delicious, offering a good enough selection before heading out to explore. However, some packaged items were noted.
Facilities
7.0
The facilities of the hotel were satisfactory, catering to basic needs but not offering anything extraordinary.
Percy
United Kingdom,
August
2023
8.6/10
I absolutely loved my stay at this hotel! The location was fantastic, right by the river Arno, and within walking distance of all the great sights in Florence. The rooms were spacious and offered a beautiful view of the city. The service was top-notch, with the staff being incredibly helpful and kind. The dining options were a bit limited, but the overall experience was wonderful.
Rooms
9.0
The rooms were spacious with a beautiful view of Florence and the Arno, simple yet nicely appointed with high ceilings and a modern bathroom.
Service
9.0
The staff were incredibly helpful and kind, providing great recommendations and assistance throughout my stay.
Location
10.0
The location was perfect for exploring Florence on foot, close to the train station, and in a calm, safe area next to the river.
Dining
7.0
The dining options were a bit limited, but the staff made a delicious cappuccino and provided some snacks.
Facilities
8.0
The hotel had all the necessary facilities for a comfortable stay.
Charles
United Kingdom,
July
2023
8.6/10
The hotel has a lovely river view and the staff were extremely helpful, pointing out great places to eat. The rooms were quite big, but the air-conditioning remote was missing. The Italian breakfast was really good, and the location was lovely, close to the city center and the embassy.
Rooms
8.0
The room was quite big, but unfortunately, there was no remote for the air-conditioning.
Service
9.0
The staff were extremely helpful, pointing out great places to eat.
Location
9.0
The location was lovely, right next door to an embassy and very close to the city center.
Dining
9.0
The Italian breakfast was really good.
Facilities
8.0
The hotel is on the 4th floor in a building along Lungarno Amerigo Vespucci, enhancing the view and ambiance.
June
United Kingdom,
June
2023
7.8/10
My stay at the hotel had its ups and downs. The room was a bit tired but clean and convenient with a lovely view of the river. The service was top-notch, with extremely friendly staff who were attentive to our questions. The location was great, close to major tourist attractions, and away from the busy traffic. The dining experience was decent, although the options were somewhat limited. Overall, a good value for money.
Rooms
7.0
The room, although a little tired, was clean and convenient with a lovely view of the river.
Service
9.0
The service was excellent, with extremely friendly staff who were attentive to our needs.
Location
8.0
The location was great, just a short walk away from major tourist attractions and away from the busy traffic.
Dining
7.0
The dining options were good enough to satisfy before heading out, but slightly limited.
Facilities
8.0
The facilities met our needs during the stay.
Colin
United Kingdom,
May
2023
7.2/10
The hotel is located in a great spot, close to major tourist attractions and with some lovely restaurants nearby. The rooms offer a nice view of the river and are simple but cozy for the price. The service was attentive, although there was a minor inconvenience with the water supply. The location is convenient for exploring the city, but there was an overbooking surprise. The dining options were basic but sufficient, and the homemade pastries were a nice touch.
Rooms
8.0
My room had a lovely view of the river and was simple, yet nicely appointed with high ceilings, a beautiful window, comfortable bed, and modern bathroom. However, the decor could use some updating.
Service
7.0
The staff took care of our personalized needs and recommended great restaurants, but there was a minor issue with water supply affecting breakfast.
Location
8.0
The hotel is in a great location, just a short walk to all major tourist attractions and with charming restaurants nearby. However, there was an unpleasant overbooking surprise.
Dining
6.0
The dining options were basic but adequate for a quick meal, with homemade pastries as a highlight. However, the variety could be improved.
Facilities
7.0
The facilities were decent but could use some updates for a more modern feel.
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